Business Support Specialist
17 hours ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer support and ensuring high levels of customer satisfaction.
About the RoleThis is a virtual hiring position, with opportunities for growth and development in a fast-paced environment. As a Customer Service Representative, you will work closely with customers to resolve their queries and concerns, providing timely and effective solutions.
The ideal candidate will have at least 6-12 months of call center experience, with strong customer service skills and the ability to communicate effectively with customers.
Responsibilities- Provide exceptional customer service and support via phone or other communication channels
- Resolve customer queries and concerns in a timely and effective manner
- Work closely with customers to understand their needs and provide personalized solutions
- Maintain high levels of customer satisfaction and loyalty
- At least College Graduate with Diploma/TOR
- At least 6-12 months Call center Experience
- Customer Service Representatives with strong Customer Support skills
- Interpersonal Skills for effective communication with customers
- Computer Literacy for using customer support systems effectively
- Ability to maintain high levels of Customer Satisfaction
- Previous experience in a call center or customer service role
- Excellent problem-solving skills
- Ability to work in a fast-paced environment
- Sign-on Bonus: ₱15,000
- Non-taxable allowance (pro-rated): ₱2,000
We offer a competitive salary range of ₱15,500 - ₱19,000 plus benefits. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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