Client Support Specialist

2 weeks ago


Pasay, National Capital Region, Philippines Hr1001 Full time

We're seeking a talented Client Support Specialist to join our team at Hr1001 in the Philippines.

About the Role

This is an exciting opportunity to start your career in a dynamic and supportive environment where you can grow and develop your skills. As a Client Support Specialist, you will be responsible for delivering exceptional customer service experiences through various communication channels.

The ideal candidate will possess excellent communication skills, both written and verbal, and be proficient in navigating web-based applications. You should also be willing to learn and adapt to new technologies and processes quickly.

Key Responsibilities
  • Provide top-notch support to clients via phone, email, or chat
  • Promote and sell value-added services to customers to enhance their overall experience
  • Work collaboratively with internal teams to resolve client issues efficiently
Requirements

To succeed in this role, you'll need:

  • To be a Filipino citizen or have relevant status
  • To have basic web navigation skills
  • To possess good communication skills in English
  • To be available to start immediately
  • To have a valid NBI (with 6-12 months' validity)
Benefits

We offer a competitive salary package, exciting performance bonuses, generous referral incentives, best-in-class healthcare benefits from Maxicare, and an inspiring work environment with endless opportunities for growth and development.



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