Customer Service Delivery Lead

About the RoleThis is an exciting opportunity for a highly skilled IT Service Delivery Lead to join our team and take on a key leadership role in project management.Key AccountabilitiesLead the overall delivery management of each project within the managed portfolio, ensuring timely, budget-friendly, and scope-compliant deliveryDefine and finalize project...

About the PositionThe Service Delivery Lead will be responsible for supporting and leading minor Monitoring Center changes. This role requires strong project management skills, including project planning, time management, and resource allocation.Responsibilities and ExpectationsDevelop and implement project plans to ensure successful execution of Monitoring...

We are committed to providing exceptional support to our clients at First Focus. As a Service Delivery Lead, you will play a key role in achieving this goal by ensuring the effective delivery of our services.Your primary responsibilities will include managing client relationships, overseeing service delivery operations, and ensuring compliance with support...

Thoth AI is seeking an experienced Service Delivery Manager to lead our customer service team. As a key member of our operations team, you will play a critical role in ensuring the delivery of exceptional customer service.About the RoleAs a Service Delivery Manager, you will be responsible for coordinating with other departments to resolve complex customer...

Get AI-powered advice on this job and more exclusive features.First Focus is Australia's best Managed Service Provider (MSP), with a team of over 300 technical professionals across offices in Australia, New Zealand and the Philippines. It's not just us saying we are #1. Cloudtango dot net have rated us best in Australia for 8 years running now. We are...

Job DescriptionAssume responsibility for leading delivery leads, encompassing performance evaluations, recruitment oversight, enforcement of disciplinary measures, management of terminations, and supervision of other staffing concerns.Accountable for delivering exceptional results through effective management of delivery leads, responsible for overseeing the...

Bostik Philippines is looking for a highly motivated Service Delivery Manager to lead our customer service team. The successful candidate will be responsible for ensuring that all customer requests are handled efficiently and effectively, while also identifying opportunities for growth and improvement.Responsibilities:Manage customer inquiries and resolve...

First Focus, a leading Managed Service Provider in Australia and the Philippines, is seeking an experienced Service Delivery Lead to join our team. This role plays a critical part in ensuring the effective delivery of our support services to clients across multiple locations.The successful candidate will have a proven track record of managing and reporting...

We are seeking a highly skilled and experienced Service Delivery Director to lead the Managed Service Operations for our data platform. This individual will be responsible for overseeing the end-to-end service delivery process, ensuring smooth operation of the platform, and maintaining high levels of service quality and client satisfaction.The role involves...

AireSpring is a leading provider of Cloud Communications, Managed Connectivity, and Managed Security. We have earned our reputation by delivering an award-winning customer experience that far exceeds industry standards.We aim to delight our customers and partners by providing personalized, outstanding service. Our mission is to help our clients connect and...

On-site - Pasig 1-3 Yrs Exp Diploma Full-timeJob DescriptionThe Service Delivery Manager will be assigned to the Data Transformation Services team. This role will primarily involve supporting our subsidiaries with both their existing and new projects.Qualifications:Minimum of 10+ working years of experience in digital service delivery, incident management,...

About the TeamWe are a dynamic and fast-growing business, dedicated to shaping a successful and sustainable future for the industry. Our diverse global team of over 20,000 talented people foster an inclusive and collaborative culture, championing a brilliant experience for our customers and partners.We're a leading global automotive distributor operating in...

Key ResponsibilitiesThis is a unique opportunity to work with a talented team and make a real impact on the success of Universal Access & Systems Solutions. As a Delivery and Improvement Lead, you will be responsible for:Managing service operations and ensuring SLA compliance.Leading teams to deliver high-quality services to our clients.Identifying areas for...

We are looking for a Service Delivery Expert to join our team at StackPh GDV Business Services. In this role, you will be responsible for delivering exceptional customer service and support, while working closely with our sales team to drive business growth.About the JobAs a Service Delivery Expert, you will play a critical role in ensuring that our...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from UnionBank of the PhilippinesTalent Attraction and Sourcing Officer | Sourcing for the best talents | #OwnTheFutureJob DescriptionAssume responsibility for leading delivery leads, encompassing performance evaluations, recruitment oversight, enforcement of...

Select how often (in days) to receive an alert:We are seeking a skilled and motivated Service Delivery Manager to oversee the Managed Service Operations for our data platform. This individual will be responsible for managing the end-to-end service delivery process, ensuring smooth operation of the platform, and maintaining high levels of service quality and...

Job SummaryWe are looking for a Project Delivery Lead to join our team at Wishcraft Group of Companies. As an Account Manager, you will be responsible for leading our Account Executives, developing client relationships, and ensuring the successful execution of projects that drive business impact.The ideal candidate will have a proven track record of...

Nityo Infotech Philippines is looking for:Delivery Lead - up to 160,000Location: Ortigas CitySet up: Hybrid, 3x onsite per weekSchedule: Regular ShiftQualifications:Delivery Lead• Bachelor's degree in a related field (e.g., computer science, engineering, businessadministration) or equivalent work experience.• Proven experience as a Delivery Lead, Scrum...

**Job Overview**The UnionBank of the Philippines is seeking an experienced Digital Service Delivery Manager to lead its digital service delivery team. As a key member of the organization, you will be responsible for overseeing the performance and results of the overall solutions delivery score.About the RoleAssume responsibility for leading teams,...

The Junior Service Delivery Manager (Jr. SDM) supports the Service Delivery Manager in managing IT service delivery, ensuring SLA compliance, coordinating teams, and improving service processes.Job DescriptionService Delivery SupportAssist the Service Delivery Manager (SDM) in managing the end-to-end delivery of IT services.Ensure services meet SLAs and...