Technical Systems Specialist

1 day ago

Antipolo City, Calabarzon, Philippines beBeeTechnical Full time ₱900,000 - ₱1,200,000
Job Overview

We connect people with common values to drive bold impact.

  • We have a diverse team of over 1,000 members across five countries.
  • We strive for operational excellence and empathy in our work.
Key Responsibilities

This role involves troubleshooting, feature explanation, and best practice guidance for our product in a fast-paced environment.

A successful professional operates efficiently, maintains composure, exhibits professionalism, understands services and team needs, and delivers exceptional client satisfaction.

  • Installs, modifies, and repairs computer hardware and software systems.
  • Resolves technical issues and troubleshoots problems to maintain productivity.
  • Maintains system functionality by testing computer components.
  • Designs and implements networks, consults with users, and assists in placing orders.
  • Maximizes computer systems capabilities by studying technical applications and making recommendations.
  • Tests compatibility of new programs with existing ones.
  • Gathers data to identify and evaluate technical purchasing options.
  • Evaluates vendor-supplied software by studying user objectives and testing software compatibility.
  • Installs software and necessary applications for workflow.
  • Trains users on new software in person or through tutorial channels.
  • Maintains system capability by testing computer components.
  • Carries out software, network, and database performance tuning.
  • Documents hardware and software updates.
  • Keeps up to date on technical advancements by attending educational workshops and reviewing professional publications.
  • Prepares reference material for users by drafting operation instructions.
  • Supports other team members to ensure program success.

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