Technical Infrastructure Specialist
1 day ago
We are seeking a highly skilled Technical Infrastructure Specialist to join our team. As an expert in Microsoft 365, Azure AD, and Windows Server, you will play a key role in providing top-notch technical support to clients.
Key Responsibilities:- Offer advanced technical assistance for Microsoft 365, Azure AD, and Windows Server platforms.
- Manage, support, and troubleshoot issues in Azure AD, Intune, Exchange Online, Teams, SharePoint, and Windows 10/11 environments.
- Assist in implementing and managing cloud-based projects including migrations, deployments, and upgrades.
- Maintain client environments using remote management tools and best practices.
You will have the opportunity to collaborate with a team of industry leaders who have successfully scaled BPOs in the past.
Requirements:- Min 3 years' experience in a Level 2 Systems Engineer or similar role within an MSP environment.
- Strong experience with Azure Active Directory, Microsoft 365 suite, Windows Server, and Intune.
- Experience supporting cloud services, modern desktop environments, and hybrid infrastructure.
- Proficiency in troubleshooting authentication, endpoint, and collaboration issues in Microsoft ecosystems.
- Microsoft certifications (e.g., MS-102, AZ-104, or equivalent).
- Experience with PowerShell scripting, endpoint management, and conditional access policies.
- Exposure to security best practices and compliance within Microsoft cloud environments.
- Familiarity with ITIL processes including incident, change, and problem management.
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