IT Support Specialist
2 weeks ago
Job Description:
Nityo Infotech is seeking a skilled IT Support Specialist to join our team. The ideal candidate will have experience in service desk operations and technical support.
Key Responsibilities:
- Provide technical assistance to customers via phone, email, and chat.
- Troubleshoot and resolve hardware and software issues.
- Collaborate with internal teams to resolve complex technical problems.
Requirements:
- At least 6 months - 2+ years relevant experience.
- High school diploma or equivalent required.
- Strong problem-solving skills and attention to detail.
Benefits:
- HMO and Group Insurance after 1 month.
- Leave Credits upon regularization.
- Night Differential.
Preferred Qualifications:
- Bachelor's degree in Computer Science or related field.
- TSR with Service Desk/Telco/Network Background.
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