Office Operations Specialist
2 days ago
About Us:
K9 Mania Dog Training is a leading provider of dog training services in Davao City. We are committed to delivering exceptional results and providing a supportive work environment for our team members.
The Role:
We are seeking an experienced Office Administrator to join our team. As an Office Administrator, you will play a vital role in supporting our business operations, providing exceptional customer service, and contributing to the success of our company.
Main Responsibilities:
- Administrative Support: Provide administrative support to our management team, including preparing contracts, receipts, and invoices, and managing office correspondence.
- Customer Service: Respond to client inquiries, address concerns, and provide solutions in a timely and professional manner.
- Scheduling and Reporting: Coordinate schedules for dog trainers, monitor progress, and provide regular reports to the operations supervisor.
- Communication: Manage internal and external communication, including email, phone calls, and messages, maintaining a professional tone and responding promptly to client inquiries.
Requirements:
- Location: Must reside in Davao City and be willing to work on-site.
- Full-Time Commitment: Comfortable working full-time from 09:00 pm to 7:00 am Philippine Time, with flexible working hours and day-offs.
- BPO Experience: Previous experience in call handling in a BPO environment or call center is highly valued.
- Sales Experience: Sales experience is a plus, particularly in managing sales pipelines, negotiating with clients, and closing deals.
- Software Proficiency: Familiarity with Customer Relationship Management software and office communication tools, such as QuickBooks and GoHighLevel, is essential.
- Communication Skills: Strong verbal and written communication skills in English are required.
- Critical Thinking: Possess strong critical thinking skills to effectively solve problems.
- Teamwork: Proven ability to work collaboratively with minimal supervision while maintaining high standards.
What We Offer:
- Competitive Salary: PHP18,000.00 - PHP25,000.00 per month.
- Benefits: Additional leave, flexible schedule, health insurance, on-site parking, paid training, and promotion to permanent employee.
- Opportunities for Growth: Join a dynamic team with opportunities for career growth and professional development.
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