
Virtual Medical Liaison
1 week ago
We are seeking a skilled Virtual Healthcare Assistant to fill this role.
Job OverviewThe ideal candidate will have excellent English communication skills, both written and verbal, as well as a solid understanding of medical terminologies and practices. Proficiency in EHR/EMR systems and troubleshooting common technical issues is also essential.
The Virtual Healthcare Assistant will be responsible for tasks including document new patient intake, managing appointment bookings and cancellations, inputting patient information into EMR/EHR systems, and responding to incoming patient inquiries.
Key Responsibilities- Document new patient and referral intake
- Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers
- Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems
- Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation
- Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional
- Bachelor's degree in medical fields or related industries
- At least 1-year experience as a Medical Virtual Assistant
- Excellent English communication skills (C1 level)
- Solid understanding of medical terminologies and practices
- Proficient in EHR/EMR systems and ability to troubleshoot common technical issues
- Full-time position (20-40 hours per week)
- 100% remote work from home
- Flexibility to work graveyard shift required
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