Medical Support Associate

1 week ago


Barcelona, Philippines beBeeHealthcare Full time $9,600

Medical Support Associate Role

A Medical Support Associate plays a vital role in ensuring the seamless delivery of healthcare services.

This position requires strong organizational skills, attention to detail, and effective communication to manage incoming and outgoing calls regarding inquiries, appointments, and data verification with patients, providers, and healthcare insurance companies.

Main Responsibilities:
  • Manage patient interactions including appointment scheduling, email management, record management, and time-keeping
  • Maintain accurate and up-to-date medical records using Electronic Medical Records (EMRs)
  • Verify healthcare insurance coverage and eligibility for patients
  • Provide administrative support to medical professionals and patients by acting as a liaison between them
  • Ensure compliance with HIPAA policies
Qualifications:
  • Excellent verbal and written English communication skills
  • 1–2 years of experience in a medical-related field
  • Familiarity with medical terminologies
  • Prior education in healthcare is highly preferred
  • Intermediate skills with Google Workspace and/or Microsoft Office
  • HIPAA certification is advantageous


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