Customer Service Representative- Dental Healthcare

If you have a Dental healthcare experience and you are ready to be part of our growing team as a Customer Service Representative, Palmeira Lando OPC is looking for you

Why Palmeira Lando OPC?

At Palmeira Lando OPC, we're not just another BPO, we are a healthcare-first company built by professionals from the U.S. healthcare industry. We operate our own dedicated Home Healthcare facility in the U.S., giving our team direct insight into the care and quality we help deliver.

By joining us, you'll be part of a fast-growing, mission-driven team that values initiative, innovation, and integrity. We believe in empowering our employees, recognizing contributions, and creating opportunities for career advancement.

Here's what you can expect as a full-time team member:

• Competitive compensation based on your experience and performance
• HMO coverage starting on your 3rd month
• Paid time off upon regularization
• Pay raise based on performance.
• Free meals and unlimited coffee
• Structured onboarding and training (1-3 months)
• Exciting company events—locally and internationally
• Government-mandated benefits, 13th-month pay, and more

Submit your application now and a recruiter will reach out to you WITHIN 24 BUSINESS HOURS or call/text us to connect with our recruiter to do your initial interview (Available Monday - Friday, 9:00 AM to 5:00 PM)

As a CSR -Dental you will be responsible for the following:

• Provides administrative support to the dental team in a busy dental clinic.
• Responsible for managing office operations, patient communication, appointment scheduling, and assisting with other office tasks as needed.
• Ensure smooth clinic operations, improving patient experience, and supporting the dental staff in delivering high-quality care
• Provide insurance Verification, billing, & administrative Support
• Assist with Treatment Coordination
• Marketing & Patient Outreach
• Handling Requests & Documentation
• Any tasks provided by the manager.

Requirements:

• Previous experience in a dental office & BPO healthcare is highly preferred.
• Familiarity with dental terminology, procedures, and patient care processes is highly beneficial.
• Experience with any dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental) is a plus

Things to know for this position:

• On-site
• Shifting Schedule

Others:

• Strong organizational skills, with the ability to multitask and prioritize in a fast-paced environment.
• Excellent customer service skills with a friendly, professional demeanor.
• Strong communication skills (both verbal and written).
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and practice management software.
• Ability to maintain patient confidentiality and follow HIPAA guidelines.
• Detail-oriented with a commitment to maintaining accurate patient records.
• Ability to work well independently and as part of a team.
• Amenable to work on site with US schedule (PST/DST)
• Must be willing to work in a shifting schedule.

Equal Opportunity Employer:

Palmeira Lando OPC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, or other characteristics protected by law.

To know more about Palmeira Lando OPC, visit our website: at `

Job Types: Full-time, Permanent

Pay: Php25, Php30,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Staff meals provided

Application Question(s):

• Are you amenable to work in a shifting schedules?
• What is your expected salary?
• What is the best phone number & email address to reach you?
• What is your availability for an interview?
• This is a FULL ON-SITE position. Our office is located at Upper McKinley, Taguig. Are you amenable to work on-site?

Language:

• English (Preferred)

Work Location: In person