Customer Service Liaison

1 day ago


Las Piñas, National Capital Region, Philippines beBeeCustomerService Full time ₱25,000 - ₱32,000
Customer Service Liaison

This position plays a pivotal role in guaranteeing that orders are processed, routed, and shipped efficiently and on schedule.

Main Responsibilities:
  • Serve as the primary point of contact for designated clients, responding to inquiries and providing updates on order status, inventory, and shipping.
  • Coordinate order routing to wholesalers, retailers, and other partners, ensuring adherence to client-specific routing guides and shipping requirements.
  • Monitor order progress using Warehouse Management Systems (WMS) and proactively communicate any delays, discrepancies, or issues to clients.
Required Skills and Qualifications:
  • Prior experience in logistics or supply chain management is preferred.
  • Familiarity with routing guides, retailer compliance, and shipping requirements for wholesalers is mandatory.
  • Proven ability to establish and maintain strong relationships with customers, emphasizing exceptional service.
Benefits and Opportunities:

This role offers a chance to develop your skills in customer service, logistics, and communication. You will work closely with various stakeholders to ensure seamless order processing and delivery.



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