Technical IT Professional
7 days ago
We are seeking an experienced and skilled Technical IT Professional to join our team at Data Connect Technologies. This role is ideal for individuals with a strong background in IT support and infrastructure management.
About the Role
In this position, you will be responsible for providing technical assistance and support to our customers. Your expertise in Microsoft Windows operating systems, Office 365 administration, Domain environments, MS Exchange, and Virtualization (Hyper-V and VMware) will be crucial in ensuring the smooth operation of our systems.
Key Responsibilities
- Providing technical support and troubleshooting services to customers
- Managing and maintaining Domain environments, MS Exchange, and Virtualization setups
- Administering Office 365 services and ensuring seamless integration with other systems
- Collaborating with cross-functional teams to resolve complex technical issues
Requirements
To succeed in this role, you will need:
- A Diploma, Advanced/Higher/Graduate Diploma, or equivalent in Computer Science, Information Technology, Engineering (Computer/Telecommunication), or a related field
- At least 2 years of experience in a related field, with a proven track record of analytical and troubleshooting abilities
- Excellent customer management skills and the ability to work effectively in a team environment
What We Offer
As a valued member of our team, you can expect:
- An estimated salary range of $60,000 - $80,000 per annum, depending on experience
- Ongoing training and development opportunities to enhance your skills and knowledge
- A dynamic and supportive work environment that encourages collaboration and innovation
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