Customer Experience Champion

16 hours ago

Makati City, National Capital Region, Philippines beBeeCustomer Full time ₱18,000 - ₱28,000

Customer Experience Partner

  • The primary role of the Customer Experience Partner is to provide high-quality customer experience to clients by delivering accurate, consistent, and timely responses and resolutions to their requests and inquiries.
  • This involves collaborating with various teams to ensure that client needs and objectives are met in a professional and courteous manner.
  • The Customer Experience Partner must be able to troubleshoot complex system issues and escalate them to the appropriate team in a timely manner.
  • They must also be able to provide assistance in setting up product and supplier details in the system and liaise with external partners to acquire necessary information.
  • In addition, the Customer Experience Partner is responsible for deploying campaigns in a timely manner by working closely with different teams.
  • The successful candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:

  • To deliver best-in-class customer experience to clients.
  • To collaborate with various teams to meet client needs and objectives.
  • To troubleshoot complex system issues and escalate them to the appropriate team.
  • To provide assistance in setting up product and supplier details in the system.
  • To deploy campaigns in a timely manner.

Required Skills:

  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Collaborative mindset and ability to work with various teams.
  • Strong analytical and troubleshooting skills.
  • Attention to detail and ability to multitask.

Benefits:

  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a talented team of professionals.
  • A competitive salary and benefits package.

About Us:

  • We are a leading provider of innovative solutions.
  • We are committed to delivering high-quality customer experiences.
  • We value our employees and strive to create a positive and inclusive work environment.

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