
Sales Operations Specialist
1 week ago
We are seeking a highly skilled and detail-oriented professional to join our team in a dynamic role that requires excellent communication and interpersonal skills. The ideal candidate will have a strong passion for learning and career growth, with relevant experience and knowledge.
The successful applicant will be responsible for coaching and mentoring Agency Supervisors and Agency Coordinators in building strong relationships with key store personnel, agency screening, training, and development. They will also evaluate training and development programs of Key Agency Personnel, determine appropriate merchandiser count and man-hours to maximize productivity, and create ideal time and motion studies as a basis for merchandiser deployment.
In addition, the successful candidate will ensure proper and timely execution of BTL promotions and trade promos, recruit manpower and materials needed for projects/promotions in coordination with partner agencies and suppliers, conduct regular audits and performance checks of scheduled activities, and submit End Project Reports for major projects.
They will also implement national in-store merchandising based on standard guidelines and workflows, manage regular and special POPs, handle Out-of-Home (OOH) Merchandising, suggest operational improvements in availability, visibility, merchandising, promotion execution, and Bad Order management, and create standard BCPs for ACs at the store level to ensure productivity during store visits.
Key Responsibilities:
- Coaching and Mentoring
- Coach and mentor Agency Supervisors and Agency Coordinators in building strong relationships with key store personnel, agency screening, training, and development.
- Evaluate Training and Development Programs
- Building Strong Store Relationships
- Strengthen relationships with key store personnel through regular store visits in GMA direct accounts and modern trade accounts within the assigned territory.
- Attend Monthly Customized Tabletop Reviews
- Determine appropriate merchandiser count and man-hours to maximize productivity.
- Develop Merchandiser Workflow
- Create Ideal Time and Motion Studies
- Promotions and Sales Program Execution
- Ensure systems like Kamustahan, KRA Checking and Evaluation (Availability, Facings, Planogram/MD compliance) are followed and maximized to resolve in-store merchandising concerns promptly.
- Recruit Manpower and Materials
- Conduct Regular Audits and Performance Checks
- Submit End Project Reports
- Strong Passion for Learning and Career Growth
- Excellent Communication and Interpersonal Skills
- Strong Analytical Skills and Business Acumen
- Basic Marketing (4Ps) and Computational Skills
- Knowledge of Cost Benefit Analysis and Basic Marketing Research Techniques
- Willingness to Do Fieldwork and Be Assigned Anywhere
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