Dispute Resolution Specialist

2 weeks ago


Ortigas Pasig City, Philippines PH Global Jet Express Inc. Call Center Full time

About PH Global Jet Express Inc. Call Center

Compensation and Benefits

The salary for this role is approximately $55,000 - $65,000 per year, commensurate with experience.

About the Role

We are seeking a highly skilled Dispute Resolution Specialist to join our team at PH Global Jet Express Inc. Call Center.

In this role, you will be responsible for handling claims arising from courier services, including goods loss, delays, and damages.

You will review claim documents and evidence provided by customers or platforms, ensuring completeness and accuracy.

Maintain and manage claims files, ensuring they are achieved and stored according to company standards.

Track and follow up on the progress of claims processing to the regional claims.

Compute the delays using the platform of the SLA.

Make fair, reasonable, and enforceable arbitration decisions by the company's claims policy and relevant regulations.

Facilitate communication between disputants to guide parties toward mutual agreement.

This is an exciting opportunity to work in a dynamic environment and develop your skills in dispute resolution.

If you have a strong background in logistics operations or e-commerce, and possess excellent verbal and written communication skills, we encourage you to apply.

We are looking for someone who can maintain composure in high-pressure situations, make wise decisions, and collaborate with team members to handle complex claims cases.

Possess a teamwork spirit, contributing to overall service excellence.



  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    We are seeking a skilled Dispute Resolution Specialist to join our team at Nityo Infotech. As a key member of our Dispute Management team, you will be responsible for receiving and handling disputes from member banks, assessing each dispute promptly, and taking genuine steps to resolve or clarify disputes in the simplest, appropriate, and most effective way...


  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    Dispute Management SpecialistWe are seeking a highly skilled Dispute Management Specialist to join our team at Nityo Infotech.Key Responsibilities:Receive and handle disputes from member banks in a timely and efficient manner.Assess each dispute promptly and take genuine steps to resolve or clarify disputes using approved dispute resolution...


  • Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    Nityo Infotech Philippines Services Inc.Dispute Resolution OpportunitiesJob SummaryAs a Dispute Management Specialist, you will be responsible for resolving disputes related to interbank ATM and InstaPay transactions. You will work with our team to ensure prompt and efficient resolution of disputes, while maintaining excellent communication skills with...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Company Overview TASQ Staffing Solutions is a leading provider of staffing solutions for the banking and finance industry. Our company is committed to delivering exceptional talent to our clients, and we are seeking a skilled Financial Dispute Resolution Specialist to join our team.Job Description As a Financial Dispute Resolution Specialist, you will be...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Job SummaryWe are seeking a highly experienced Dispute Resolution Specialist to join our team at TASQ Staffing Solutions. In this role, you will be responsible for handling dispute calls in the banking domain, utilizing your expertise in training and mentoring facilitation to resolve complex issues.Key Responsibilities:Resolve disputes in the banking domain...


  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    We're currently seeking a highly skilled Dispute Management Specialist to join our team at Nityo Infotech.About the RoleThe successful candidate will be responsible for receiving and handling disputes from member banks, assessing each dispute promptly, and taking genuine steps to resolve or clarify disputes using approved dispute resolution processes.Key...


  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    OverviewNityo Infotech is a leading provider of innovative technology solutions, seeking a skilled Senior Dispute Resolution Specialist to join our team in Makati.SalaryWe offer a competitive salary of PHP 30,000 - 35,000 per month, commensurate with experience.Job DescriptionAs a Senior Dispute Resolution Specialist, you will be responsible for resolving...


  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    About Nityo InfotechNityo Infotech is a reputable organization that provides exceptional services to its clients.Job OverviewWe are seeking a highly skilled Dispute Resolution Professional to join our team.About the RoleThis role will be responsible for handling interbank ATM and InstaPay transactional disputes or transaction monitoring/settlement.Key...

  • Operations Supervisor

    2 weeks ago


    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    About TASQ Staffing SolutionsWe are a leading staffing solutions company that connects talented individuals with top employers in the industry. Our mission is to provide exceptional talent management services that meet the evolving needs of our clients.Job SummaryTASQ Staffing Solutions is seeking an experienced Operations Supervisor to join our team. As an...


  • Ortigas, Philippines Visaya KPO Full time

    At Visaya KPO, we are seeking a highly skilled and detail-oriented Patient Account Resolution Specialist to join our team.About the RoleThis is a key position that requires strong communication skills, analytical thinking, and problem-solving abilities. As a Patient Account Resolution Specialist, you will be responsible for resolving patient account...


  • Quezon City, National Capital Region, Philippines Comrise Global Solutions Full time

    Job SummaryComrise Global Solutions is seeking an experienced Accounts Payable Specialist to join our team. The ideal candidate will have a strong background in financial operations, with a focus on accounts payable and dispute resolution.Key Responsibilities:Process invoices and expenses in a timely and accurate mannerResolve disputes and issues related to...


  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    Nityo Infotech is currently seeking a Dispute Management Specialist to join our team in Makati.Salary: 30,000 - 35,000 PHP per month.This role involves handling disputes from member banks, assessing each case promptly and resolving or clarifying them using approved processes. The successful candidate will determine the priority of new cases, acquire details...


  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    Job Opportunity:We're seeking a highly skilled Dispute Management Specialist to join our team at Nityo Infotech in Makati.Responsibilities:-- Receive and handle disputes from member banks in a timely and efficient manner.-- Assess each dispute promptly and take genuine steps to resolve or clarify disputes using approved processes.-- Determine priority for...


  • Makati City, Philippines Nityo Infotech Services Philippines Full time

    Nityo Infotech Philippines Services Inc. Dispute Management Specialist Location: Makati City Work Set up: Onsite reporting Schedule: Dayshift Salary: up to 33,000 + Complete benefits QUALIFICATIONS: Must be a graduate of any Business, Information Technology course or any related discipline. Preferably with experience in interbank ATM and InstaPay...


  • Makati City, Philippines Nityo Infotech Services Philippines Full time

    Nityo Infotech Philippines Services Inc. Dispute Management Specialist Location: Makati City Work Set up: Onsite reporting Schedule: Dayshift Salary: up to 33,000 + Complete benefits QUALIFICATIONS: Must be a graduate of any Business, Information Technology course or any related discipline. Preferably with experience in interbank ATM and InstaPay...


  • Davao City, Davao, Philippines TALENT OUTSOUCING CHANNEL SOLUTIONS Full time

    Job Title: Customer Resolution SpecialistJob Summary: We are seeking a highly skilled Customer Resolution Specialist to join our team at Talent Outsourcing Channel Solutions. As a Customer Resolution Specialist, you will be responsible for providing excellent customer service to existing clients.Key Responsibilities:Provide excellent customer service to...


  • Pasig, National Capital Region, Philippines Multistyle Specialist Inc Full time

    Job Title: Accounts Receivable LeadWe are seeking a skilled and experienced Accounts Receivable professional with SAP expertise to join our finance team in the construction industry. This individual will play a crucial role in managing project-specific billing and collections while utilizing SAP to enhance efficiency and accuracy.The ideal candidate will...


  • Mandaluyong City, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full time

    Job SummarySolid Lyndelle Manpower Services Inc. seeks a skilled Debt Resolution Specialist to join our team. As a key member of our operations department, you will play a vital role in managing and resolving outstanding debts through effective negotiation and relationship-building skills.Key Responsibilities:Monitor accounts to identify outstanding debts...


  • Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full time

    Job DescriptionLocation: Manila and Cebu, PhilippinesJob Title: Chief Incident Resolution SpecialistThe primary role of the Chief Incident Resolution Specialist is to manage and resolve major incidents in a timely manner. This involves acting as a Single Point of Contact (SPOC) for customers, providing regular status updates on major incidents.The successful...


  • Quezon City, National Capital Region, Philippines Comrise Global Solutions Full time

    Job DescriptionWe are seeking a highly skilled Financial Transactions Specialist to join our team at Comrise Global Solutions.Key Responsibilities:Analyze and resolve discrepancies in financial transactions, ensuring accuracy and compliance with regulations.Investigate and resolve issues related to invoices, payments, and credits, working closely with...