Senior IT Support Specialist

2 days ago

Mandaue City, Central Visayas, Philippines beBeeIt Full time $60,000 - $90,000

Are you looking to take your career to the next level?

We have an exciting opportunity for a skilled IT professional to join our team in a full-time, remote role.

About the Job

This is a challenging and rewarding position that requires strong technical skills, excellent problem-solving abilities, and effective communication skills.

You will be responsible for providing Level 2 technical support for clients across Microsoft 365, Azure AD, Windows Server, and Modern Workplace platforms.

Key Responsibilities
  • Administer, support, and troubleshoot issues in Azure AD, Intune, Exchange Online, Teams, SharePoint, and Windows 10/11 environments.
  • Assist in implementing and managing cloud-based projects including migrations, deployments, and upgrades.
  • Monitor and maintain client environments using remote management tools and best practices.
  • Collaborate closely with the Service Desk, Level 3 engineers, and project teams to ensure efficient incident resolution and project delivery.

We offer competitive compensation and opportunities for career growth and development. If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply.

This is a senior-level position that requires at least 3 years of experience in a similar role within an MSP environment.

Required Skills and Qualifications
  • Strong experience with Azure Active Directory, Microsoft 365 suite, Windows Server, and Intune.
  • Experience supporting cloud services, modern desktop environments, and hybrid infrastructure.
  • Proficiency in troubleshooting authentication, endpoint, and collaboration issues in Microsoft ecosystems.
  • Microsoft certifications (e.g., MS-102, AZ-104, or equivalent).
  • Experience with PowerShell scripting, endpoint management, and conditional access policies.
  • Exposure to security best practices and compliance within Microsoft cloud environments.
  • Familiarity with ITIL processes including incident, change, and problem management.

Please attach your CV to this application and we will be in touch for a confidential discussion.

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