
Human Resources Operations Manager
1 week ago
The ideal candidate will have a strong background in human resources, with experience in addressing employee queries and concerns related to HR policies, payroll, benefits, and compliance.
This includes resolving employee grievances, maintaining a log of daily HR cases, and tracking resolution times for process improvement.
Additionally, the successful applicant will be responsible for handling daily HR task case solving, ensuring timely resolutions, and implementing best practices.
Requirements- Bachelor's Degree
- 2+ years in operations
- Proficiency in HRMS and analytics tools
- Knowledge of payroll and benefits platforms
- Understanding of employment laws and compliance
- Data analysis and reporting skills using Excel or similar tools
- Process documentation and SOP creation expertise
- Proficiency in audit and compliance tracking
- Project management for process improvement
- Strong interpersonal and communication skills
- Conflict resolution and negotiation abilities
- Empathy and active listening
- Adaptability to changing HR policies and business needs
- Ability to handle confidential information with discretion
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