Customer Service Associate

1 month ago


Pasig, National Capital Region, Philippines Orbit Teleservices Pasig-Ortigas Full time

**Orbit Teleservices Pasig-Ortigas**: A Leading Call Center Solutions Provider

We are seeking highly motivated and customer-oriented individuals to join our team as Customer Service Associates in Ortigas.

The Role:

  • Identify and assess customers' needs, inquiries, or concerns
  • Provide accurate and appropriate solutions using scripts and procedures
  • Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers

Requirements:

  • Amenable to working on-site
  • Able to work in rotating shifts (morning, mid, & night shifts)
  • Filipino Citizen, or hold relevant residence status
  • At least 18 years old
  • At least conversant in English
  • Strong active listening skills, patience, and empathy when dealing with customers

Benefits:

  • Competitive Salary: ₱15,000 - ₱20,000 per month
  • Opportunities for professional growth and development

What We Offer:

We provide a dynamic and supportive work environment that encourages teamwork and innovation. Our experienced trainers will guide you through comprehensive training programs to ensure your success in the role.



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