Customer Service Associate
1 month ago
**Orbit Teleservices Pasig-Ortigas**: A Leading Call Center Solutions Provider
We are seeking highly motivated and customer-oriented individuals to join our team as Customer Service Associates in Ortigas.
The Role:
- Identify and assess customers' needs, inquiries, or concerns
- Provide accurate and appropriate solutions using scripts and procedures
- Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers
Requirements:
- Amenable to working on-site
- Able to work in rotating shifts (morning, mid, & night shifts)
- Filipino Citizen, or hold relevant residence status
- At least 18 years old
- At least conversant in English
- Strong active listening skills, patience, and empathy when dealing with customers
Benefits:
- Competitive Salary: ₱15,000 - ₱20,000 per month
- Opportunities for professional growth and development
What We Offer:
We provide a dynamic and supportive work environment that encourages teamwork and innovation. Our experienced trainers will guide you through comprehensive training programs to ensure your success in the role.
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