Customer Service Associate

1 week ago


Pasig, National Capital Region, Philippines GDV-STACKph Full time

We are currently looking for highly skilled and experienced customer service professionals to join our team at GDV-STACKph. As a non-voice Customer Service Representative, you will play a vital role in providing top-notch support to our clients.

Key Responsibilities

As a non-voice CSR, your primary focus will be on handling client inquiries and resolving their concerns via email, chat, or other digital channels. You will work closely with our team to ensure that all client issues are addressed promptly and efficiently.

What We Offer

We offer a competitive salary package of up to ₱23,000 per month (plus night differential and overtime pay), as well as a range of benefits including:

  • HMO coverage
  • Monthly incentives
  • Mandatory government benefits

In addition, we provide a comprehensive training program to help you develop the skills and knowledge you need to succeed in this role.

Requirements

To be considered for this position, you must have:

  • An associate or college degree
  • A minimum of 3 months of customer-facing experience (e.g., as a service crew, receptionist, or front desk staff)
  • Or 3 months of BPO experience
  • Excellent English communication skills
  • A complete set of equipment (laptop/desktop, headset, webcam, and stable internet connection)

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity



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