Customer Service Representative

1 month ago


Manila, National Capital Region, Philippines Valeros Business Company Full time

We are seeking highly skilled individuals to fill the role of Customer Service Representative.

About Us:

At our company, we strive to provide exceptional customer service and support to our clients. Our team is comprised of talented professionals who share a passion for delivering outstanding results.

Job Summary:

The Customer Service Representative will be responsible for providing timely and effective resolution to customer inquiries and concerns. This includes responding to phone calls, emails, and chats in a professional and courteous manner.

Key Responsibilities:

- Respond to customer inquiries and resolve issues in a timely and efficient manner

- Provide product information and training to customers as needed

- Collaborate with internal teams to resolve complex customer issues

- Meet or exceed performance metrics and targets

Requirements:

- High school diploma or equivalent required

- 6 months of BPO experience preferred

- Excellent communication and interpersonal skills

- Ability to work in a fast-paced environment and meet deadlines

Benefits:

- Competitive salary package up to PHP 27,000 per month

- Comprehensive health insurance

- Opportunities for career advancement and professional growth

- Paid training and development programs



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