Client Relationship Director

6 days ago


Manila, National Capital Region, Philippines Bank of the Philippine Islands Full time
About the Role

The Client Relationship Director is a critical member of our team, responsible for building and maintaining strong relationships with our most valued clients. This role requires exceptional communication skills, a deep understanding of the banking industry, and the ability to work effectively in a fast-paced environment.

Main Responsibilities:
  • Develop Strategic Plans
    • Develop tailored strategies to meet clients' unique needs and goals.
    • Collaborate with internal teams to ensure seamless service and timely response to client inquiries.
    • Work closely with sales teams to execute plans and achieve revenue targets.
  • Build Strong Relationships
    • Increase client satisfaction through proactive communication and issue resolution.
    • Develop and maintain strong relationships with key decision-makers and influencers within client organizations.
    • Ensure all client interactions and communications are properly documented.
  • Stay Ahead of Industry Developments
    • Maintain up-to-date knowledge of regulatory requirements and industry trends.
    • Continuously evaluate and improve processes and procedures to ensure alignment with changing market conditions.


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