Client Relationship Director

5 days ago


Manila, National Capital Region, Philippines TECEZE Full time
Job Description

We are seeking an experienced IT professional to join our team as a Client Relationship Director. In this role, you will be responsible for managing key client relationships, ensuring high levels of satisfaction, and identifying opportunities to expand our services.

About the Role:
  • Develop and maintain strong relationships with key clients, acting as their trusted advisor.
  • Serve as the primary point of contact for clients, ensuring seamless communication and engagement.
  • Conduct regular meetings, quarterly business reviews (QBRs), and feedback sessions with clients to assess their satisfaction and identify areas for improvement.
  • Act as an escalation point for any service-related issues and ensure timely resolution.
About You:
  • Bachelor's degree in Business Administration, IT, Computer Science, or a related field.
  • 5+ years of experience in Client Relationship Management, Account Management, or Sales within the IT Services sector.
  • Proven track record of managing enterprise-level clients and achieving revenue targets.


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