Current jobs related to Director of Client Services - Manila, National Capital Region - Omeba Solution Inc.

  • Director of Client Services

    1 week ago

    Manila, National Capital Region, Philippines beBee Careers Full time

    About the PositionWe seek an experienced Client Services Director to lead and manage our team of Client Services Managers. The successful candidate will be responsible for ensuring that our clients receive exceptional service and support.

  • Client Services Director

    4 days ago

    Manila, National Capital Region, Philippines beBee Careers Full time

    We are seeking a highly experienced and skilled Account Director to lead our client services team. As a key member of our organization, you will be responsible for managing multiple client accounts, developing strategic account plans, and building strong relationships with our clients.AccountabilitiesManage multiple client accounts, ensuring exceptional...

  • Studio Director

    4 days ago

    Manila, National Capital Region, Philippines beBee Careers Full time

    Studio Director - Client ServicesWe are seeking a seasoned professional to lead our client services team and drive business growth through exceptional customer experiences. As a Studio Director, you will be responsible for developing and implementing strategies to maximize client satisfaction and retention.Key Responsibilities:Leading the client services...

  • Client Services Director

    4 weeks ago

    Manila, National Capital Region, Philippines The Instant Group Full time

    Client Services DirectorDepartment: ServicesEmployment Type: PermanentLocation: ManilaDescription The RoleReporting to the Regional Client Services Director, this role is responsible for client relationship management, operational and financial performance. Within the role you will have full responsibility for all Instant services (as well as hard FM and...

  • Director of Client Account Services

    6 days ago

    Manila, National Capital Region, Philippines beBee Careers Full time

    Job Title: Director of Client Account ServicesAbout the RoleWe are seeking a seasoned professional to lead our Client Account Services team. The successful candidate will be responsible for overseeing all aspects of client onboarding, including document collection, AML and KYC checks, account activations, and lifecycle changes.This role requires strong...

  • Director, Client Engagement

    1 week ago

    Manila, National Capital Region, Philippines beBee Careers Full time

    Senior Leadership PositionThis is a senior position within the company, where you'll have responsibility for running a portfolio of high-profile multinational brands with services scope focused on communications planning and media campaign implementation management, by leveraging insights, analytics, and strategy skillset.Frequent high-level client contact...

  • Client Casualty Services Director

    5 days ago

    Manila, National Capital Region, Philippines beBee Careers Full time

    Job Title: Casualty Services DirectorJob Description:The Client Account Services (CAS) team plays a pivotal role in the client onboarding process, catering to various business lines. As a key member of this team, you will be responsible for leading all aspects of client interactions, from collecting necessary documentation to conducting AML and KYC checks....

  • Director of Client Success

    1 week ago

    Manila, National Capital Region, Philippines Lightbird Full time

    UnifyCX Manila, National Capital Region, PhilippinesJoin or sign in to find your next jobJoin to apply for the Director of Client Success role at UnifyCXUnify CX is looking for an extraordinary Director of Client Success to join our motivated and ambitious team.Role: Director of Client SuccessWork Location/Setup: Philippines | On-SiteShift Schedule: 5-day...

  • Financial Services Director

    15 hours ago

    Manila, National Capital Region, Philippines beBee Careers Full time

    Job Description Job Title: Financial Services Director Location: Hybrid Working Set-up Job Type: Full-time Salary: Negotiable Job Description: We are seeking an experienced Director to join our team in a key leadership role. As a Financial Services Director, you will oversee financial due diligence processes for mergers, acquisitions, and other strategic...

  • Client Success Director

    4 days ago

    Manila, National Capital Region, Philippines beBee Careers Full time

    Client Success DirectorWe are seeking a seasoned Client Success Director to lead our client-facing team and drive exceptional client outcomes. As a key member of our organization, you will be responsible for overseeing the successful deployment of our financial compliance solutions, ensuring high-quality implementation across multiple geographies, and...

Director of Client Services

1 month ago

Manila, National Capital Region, Philippines Omeba Solution Inc. Full time

At Klaiya, we are the center of excellence that helps businesses establish and develop their online presence. We are looking for an experienced Director of Client Services to lead and oversee our team of Client Services Managers. The Director of Client Services will be responsible for ensuring that our clients receive the highest level of service and support possible. They will also be responsible for developing and implementing strategies to improve client satisfaction and retention. The ideal candidate will have extensive experience in client services, management, and project management. They will be a strong leader with excellent communication and interpersonal skills.

Duties & Responsibilities

  • Serve as the primary point of contact for all assigned clients, managing day-to-day communication and expectations.
  • Develop strong relationships with client decision-makers to ensure mutual understanding of objectives, needs, and concerns.
  • Oversee the development and execution of comprehensive communications plans that are on strategy, on budget, and on time.
  • Lead a team of account managers and coordinators in the planning, development, and implementation of client projects.
  • Monitor project progress and performance against established milestones, timelines, and budgets.
  • Facilitate resolution of any issues or challenges that may arise during the course of a project.
  • Prepare accurate and timely reports on project status, results, and next steps for internal and external stakeholders.
  • Conduct regular check-in calls and meetings with clients to proactively address concerns and identify new opportunities.
  • Serve as a thought partner to clients, offering strategic counsel and recommendations on how to best achieve their communications goals.
  • Identify opportunities for new business with existing clients and make recommendations to senior leadership.
  • Stay abreast of industry trends and developments and share relevant insights with clients and team members.
  • Help develop and implement processes and systems to improve efficiency and effectiveness across the account management team.

Required Skills and Qualifications

  • Bachelor's degree in business, marketing, or related field.
  • 5~8+ years proven experience in a client services or account management role.
  • Proven ability to develop and maintain strong client relationships.
  • Excellent communication, presentation, and negotiation skills.
  • Strong project management and organizational skills.
  • Ability to work independently and with a team to meet deadlines.
#J-18808-Ljbffr