
Business Operations Director
2 weeks ago
This role provides base pay information, with actual compensation determined by skills and experience. Your recruiter can provide more details.
Position SummaryThe Client Services Manager leads a team of virtual assistants, ensuring alignment between their performance and client expectations.
Key Responsibilities:- Manage daily planning, operations, and problem-solving for Medical Client-VA pairs to meet target requirements.
- Partner with clients to create task lists for productivity and profitability of their businesses and Client-VA pairs.
- Work with clients to help grow their businesses using Global Medical's services as a Client Services Manager.
- Medical Client-VA management.
- Manage client needs and concerns, anticipate growth, identify patterns, handle situations, escalate high-level issues, negotiate, and more.
- PREFERRED: A degree in a medical or healthcare-related field.
- At least three years of Healthcare/Medical Management/Remote Management experience, familiar with operational processes.
- High proficiency in English (written and oral).
- Ability to work under pressure and collaborate with high-level professionals in a team environment.
- Self-starter with a growth mindset, organized, and focused.
- At least one year of Training and Development experience (preferred but not required).
- Ability to think outside the box and understand requirements to create solutions.
- Efficiency with MS Office applications and Google Suite.
- Open to working night shifts.
- Rate up to $1400 monthly (USD).
- Employment Type: Independent Contractor.
- Free Training.
- Paid Time Offs.
- HMO Coverage.
- Optical Rewards.
- Performance-Based Increase.
- Permanent Work From Home.
- Seniority level: Mid-Senior level.
- Employment type: Full-time.
- Job function: Management.
- Industries: Non-profit Organizations and Primary and Secondary Education.
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