Remote Technical Support Representative

23 hours ago


Lipa City, Calabarzon, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000
Job Description

Our organization is seeking a skilled and customer-focused Technical Support Specialist to provide technical assistance and troubleshooting support for clients across various industries.

  • Respond to technical inquiries via phone, chat, or email
  • Diagnose and troubleshoot hardware, software, and network issues
  • Guide customers through step-by-step solutions and escalate complex issues when necessary
  • Document all customer interactions accurately in the system
Required Skills and Qualifications
  • Strong proficiency in English, both written and spoken
  • Prior call center experience
  • Work-from-home experience
  • High-speed internet connection
  • Quiet work environment
Benefits
  • Competitive starting compensation based on experience
  • HMO coverage and dependent coverage
  • Dental coverage and in-house dental assistance
  • Free meals during training
  • Career growth and learning opportunities


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