IT Support Specialist
2 days ago
St. Catherine Realty Corporation is seeking a highly skilled and motivated Information Technology Assistant to join our team. As an IT Assistant, you will play a critical role in supporting our digital and networking processes, ensuring the smooth operation of our computer systems and networks.
Key Responsibilities:- Provide technical assistance to staff on hardware and software issues
- Install, configure, and troubleshoot hardware and software
- Monitor and maintain computer systems and networks
- Provide system administration and maintenance
- Respond to and diagnose technical hardware and software issues
- Research and recommend new technologies
- Create and maintain documentation of technical processes
- Follow up with users to ensure their technical issues have been resolved
- A minimum of 1 year IT support experience
- A graduate of Computer Technology/Science or equivalent qualification/undergraduate of BS Computer Engineering
- Knowledge of networking and cybersecurity
- Problem-solving skills
- Communication and reporting skills
- A passion for technology and innovation
- Able to work independently and as part of a team
- Able to prioritize tasks and manage multiple projects simultaneously
- Knowledge of Windows and Mac operating systems
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