Customer Support Representative
2 weeks ago
Job Description:
As a Customer Support Specialist at Neksjob, you will play a key role in providing top-notch customer service to our clients. Your primary responsibilities include addressing customer inquiries, troubleshooting technical issues, processing orders, and offering product and service information. You will also handle billing inquiries and resolve complaints to ensure customer satisfaction.
Key Responsibilities:
- Address customer inquiries and resolve issues efficiently
- Process orders and provide product information to customers
- Handle billing inquiries and resolve complaints
- Work closely with internal teams to resolve technical issues
Requirements:
- HS Graduate or College degree
- At least 6-12 months of customer service experience
- Strong communication and problem-solving skills
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