Service Delivery Lead

QUALIFICATIONS:- Bachelor's Degree- Minimum of 7 years of experience as a Service Delivery Lead or in a similar role- Extensive experience in Incident, Problem, and Change Management- Strong experience in writing and publishing Incident Reports.- Proficient in ITIL v3- Strong background in Incident Analysis- Advanced skills in Networking and IT...

Special Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...

Overseeing the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations. They play a critical role in managing the end-to-end service delivery process, coordinating between teams, and ensuring that operations run smoothly.Service Management: Ensures that services are delivered efficiently and meet quality...

Overseeing the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations. They play a critical role in managing the end-to-end service delivery process, coordinating between teams, and ensuring that operations run smoothly.Service Management: Ensures that services are delivered efficiently and meet quality...

Special Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...

Special Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...

Operations and Service Delivery LeadThis key role is responsible for delivering exceptional service quality while minimizing risks and optimizing service availability. The Operations and Service Delivery Lead will work closely with cross-functional teams to ensure seamless delivery of services to our customers.The ideal candidate will possess excellent...

The ideal candidate for our Service Delivery Lead role will have a strong background in customer service and experience managing teams. The successful candidate will be responsible for ensuring that customer service operations are running smoothly and efficiently.Key ResponsibilitiesOversee customer service operations, including developing and implementing...

About the Team:The IT Service Delivery Lead will participate in customer and internal projects, including transformation, and sets expectations with customers and/or internal businesses/end users within defined parameters. This role requires strong communication skills and ability to handle and coordinate escalations to proper...

Job DescriptionThe Customer Service Manager will lead a team of customer service professionals in delivering exceptional service to clients. This role requires strong leadership and management skills, as well as the ability to implement process improvements and drive results.About the RoleThis is an exciting opportunity for a seasoned professional to join...

Responsibilities:The Service Delivery Director will be responsible for managing the Service Delivery Operations team in Gratitude Philippines. Key responsibilities include: Driving business growth through effective solution delivery and operational excellence. Managing and developing high-performing teams to achieve business objectives. Leading or supporting...

Job Description:We are seeking a highly skilled Service Delivery Director to oversee the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations. This critical role involves managing the end-to-end service delivery process, coordinating between teams, and ensuring that operations run smoothly.Key...

At Sun Life Financial, we are seeking a highly experienced and driven professional to lead our Servicing Operations Transformation initiative across Asia Markets.This permanent role requires a strategic thinker with strong project management skills and insurance industry expertise.The successful candidate will create a roadmap for delivery in 2025 to...

Jones Lang LaSalle Incorporated is a leading global real estate services firm that empowers its employees to shape a brighter future. As a Facilities Management Director, you will have the opportunity to work on exciting projects and collaborate with a talented team.About the Role:This position involves managing a team to ensure service delivery standards...

Join us at HCLTech as we seek a skilled IT Delivery Lead to support our operations in Taguig, National Capital Region, Philippines.Job OverviewThis role involves ensuring seamless delivery of projects and implementing optimal project delivery structures post-transition/migration phase. The successful candidate will evaluate budget, costs, risks, and staffing...

RESPONSIBILITIES: - Lead the Global Payroll service delivery across both in-house and outsourced countries. - Oversee payroll operations across approximately 17 countries, with around 30 pay runs. - Drive Payroll Service Delivery and Compliance, managing a team of approximately 150 resources and supporting around 75,000 pay slips monthly. - Manage...

Job SummaryWe are seeking a seasoned Human Resources Shared Services Manager to lead and oversee the HR Shared Services team at Tata Consultancy Services. In this role, you will be responsible for managing the day-to-day operations of the HR Shared Services function, ensuring high-quality service delivery across HR processes, and driving continuous...

RESPONSIBILITIES: - Lead the Global Payroll service delivery across both in-house and outsourced countries. - Oversee payroll operations across approximately 17 countries, with around 30 pay runs. - Drive Payroll Service Delivery and Compliance, managing a team of approximately 150 resources and supporting around 75,000 pay slips monthly. - Manage...

Job DescriptionWe are seeking a highly skilled Regulatory Compliance Manager to join our team at Gratitude Philippines. As a key member of our organization, you will be responsible for leading our Service Delivery Operations team, ensuring successful execution of delivery work, and driving optimization of delivery processes.About the RoleThis is an exciting...

As a Senior Software Delivery Lead at Nityo Infotech Services Philippines, you will be responsible for overseeing the development of software projects. Your primary focus will be on ensuring timely delivery and quality of software solutions.The ideal candidate should have at least 8 years of experience in solid PM software delivery and have worked within an...