IT Service Delivery Lead

QUALIFICATIONS:- Bachelor's Degree- Minimum of 7 years of experience as a Service Delivery Lead or in a similar role- Extensive experience in Incident, Problem, and Change Management- Strong experience in writing and publishing Incident Reports.- Proficient in ITIL v3- Strong background in Incident Analysis- Advanced skills in Networking and IT...

Overseeing the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations. They play a critical role in managing the end-to-end service delivery process, coordinating between teams, and ensuring that operations run smoothly.Service Management: Ensures that services are delivered efficiently and meet quality...

Special Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...

Overseeing the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations. They play a critical role in managing the end-to-end service delivery process, coordinating between teams, and ensuring that operations run smoothly.Service Management: Ensures that services are delivered efficiently and meet quality...

Special Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...

Special Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...

The ideal candidate for our Service Delivery Lead role will have a strong background in customer service and experience managing teams. The successful candidate will be responsible for ensuring that customer service operations are running smoothly and efficiently.Key ResponsibilitiesOversee customer service operations, including developing and implementing...

Job OverviewAt Visage Executive Search, we are seeking an experienced Payroll Service Delivery Lead to join our team. The successful candidate will be responsible for the delivery of Global Payroll services across various countries and locations.Key Responsibilities:• Manage a team of approximately 150 resources servicing around 75,000 pay slips...

Job DescriptionThe Customer Service Manager will lead a team of customer service professionals in delivering exceptional service to clients. This role requires strong leadership and management skills, as well as the ability to implement process improvements and drive results.About the RoleThis is an exciting opportunity for a seasoned professional to join...

About the RoleWe are looking for a skilled Service Delivery Manager to oversee the delivery of our services and ensure that our customers receive exceptional experiences. As a key member of our team, you will be responsible for managing day-to-day operations, identifying areas for improvement, and implementing process enhancements.Key AccountabilitiesManage...

Jones Lang LaSalle Incorporated is a leading global real estate services firm that empowers its employees to shape a brighter future. As a Facilities Management Director, you will have the opportunity to work on exciting projects and collaborate with a talented team.About the Role:This position involves managing a team to ensure service delivery standards...

KYC Service Delivery Lead Position SummaryWe're seeking a KYC Service Delivery Lead to join our operations team. The successful candidate will be responsible for ensuring the quality of work, monitoring performance, and driving process improvements.Key Tasks:Performance Tracking: Monitor performance in KYC operations to achieve targets and ensure data...

Join us at HCLTech as we seek a skilled IT Delivery Lead to support our operations in Taguig, National Capital Region, Philippines.Job OverviewThis role involves ensuring seamless delivery of projects and implementing optimal project delivery structures post-transition/migration phase. The successful candidate will evaluate budget, costs, risks, and staffing...

RESPONSIBILITIES: - Lead the Global Payroll service delivery across both in-house and outsourced countries. - Oversee payroll operations across approximately 17 countries, with around 30 pay runs. - Drive Payroll Service Delivery and Compliance, managing a team of approximately 150 resources and supporting around 75,000 pay slips monthly. - Manage...

RESPONSIBILITIES: - Lead the Global Payroll service delivery across both in-house and outsourced countries. - Oversee payroll operations across approximately 17 countries, with around 30 pay runs. - Drive Payroll Service Delivery and Compliance, managing a team of approximately 150 resources and supporting around 75,000 pay slips monthly. - Manage...

Job DescriptionThis role involves leading the delivery of critical services related to data platforms, core banking, and IT infrastructure. The ideal candidate will have extensive experience in Managed Services Provider (MSP) service delivery, IT procurement, and contract ownership.ResponsibilitiesStrategic Leadership: Develop and implement strategies to...

About the RoleWe are seeking a highly experienced Director to lead our MSP Core Service Delivery team. As a key member of our organization, you will be responsible for overseeing the delivery of services related to data platforms, core banking, and IT infrastructure.Key ResponsibilitiesVendor and Contract Management: Act as the primary owner of vendor...

Works under the general direction & supervision of the Solutions Delivery Department Head and is responsible for the overall delivery of multi-technology and multi-platform solutions. He ensures that technical deliverables are completed consistently, on-time and of quality across departments within the Capability and Delivery Division.•Works with concerned...

Job OverviewWe are seeking a highly skilled Service Delivery Manager to join our team at GrowthFN Sdn Bhd. In this role, you will be responsible for managing the delivery of services to our clients, ensuring that all services are delivered on time and to the required standard.Key Responsibilities:Service Delivery: Manage the delivery of services to our...

Rising Tide Digital Inc is a leading provider of digital solutions. We are seeking a skilled Technical Delivery Lead to join our team.Job DescriptionThe Technical Delivery Lead will be responsible for the overall delivery of multi-technology and multi-platform solutions. He/She will ensure that technical deliverables are completed consistently, on-time and...