Frontline Customer Experience Specialist

2 days ago


Mandaluyong City, National Capital Region, Philippines Neksjob Full time
About Neksjob

We are a dynamic organization dedicated to delivering exceptional customer experiences.

Job Description

Key Responsibilities:

  • Respond promptly to customer inquiries via phone calls and resolve their concerns in a timely manner.
  • Utilize various client-based tools and applications for effective customer management and servicing.
  • Maintain a professional and friendly demeanor when interacting with customers, ensuring a positive experience.
What We Offer

Competitive Benefits:

  • A competitive salary that reflects your value to the team.
  • Exciting performance bonuses and account-specific allowances that recognize your contributions.
  • Career advancement opportunities that empower you to grow professionally.
  • Promotion within the company based on your performance and dedication.
  • Comprehensive healthcare benefits that support your well-being.
Requirements

Essential Qualifications:

  • A high school graduate or equivalent, with a strong foundation in communication and comprehension.
  • At least six months of call center experience, with a proven track record of success.
  • Excellent communication skills, with the ability to articulate complex ideas clearly.
  • Good comprehension skills, with the ability to analyze and interpret information effectively.
  • Savvy computer and internet navigation skills, with the ability to adapt to new technologies.

About Working at Neksjob:

We are committed to creating a work environment that fosters growth, collaboration, and innovation. If you are a motivated individual who shares our values and is passionate about delivering exceptional customer experiences, we encourage you to explore this opportunity further.



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