Customer Support Specialist
1 day ago
We are seeking a highly skilled and motivated Frontline Service Representative to join our team at Neksjob. This role will be responsible for providing exceptional customer service, responding to inquiries, troubleshooting issues, and ensuring overall customer satisfaction.
Salary and Benefits
We offer a competitive salary of up to 26,000 PHP per month, plus allowances and incentives. Our comprehensive benefits package includes paid training, career development opportunities, and a supportive work environment.
Key Responsibilities
Responsibilities include:
- Responding to incoming calls from customers in a timely and professional manner
- Answering questions and inquiries regarding our products and services
- Troubleshooting problems and resolving customer complaints efficiently
Required Skills and Qualifications
To succeed in this role, you will need:
- 3rd year College completed or High School graduate with at least 6-12 months call center experience
- Excellent communication skills, both verbal and written
- Ability to work in a fast-paced environment and meet performance targets
Benefits and Advantages
As a Frontline Service Representative with Neksjob, you can expect:
- Paid training and career development opportunities
- Competitive salary and allowances
- Monthly performance incentives and bonuses
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