Customer Experience Specialist

1 week ago


Quezon City, National Capital Region, Philippines Lexie Staffing and Business consulting Full time

About the Role:

We are seeking a highly skilled Customer Experience Specialist to join our team at Lexie Staffing and Business consulting. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels.

Job Description:

The Customer Experience Specialist will be the primary point of contact for our clients, handling their queries and concerns in a professional and timely manner. This role involves communicating with customers over the phone, chat, SMS, or email, ensuring that all issues are resolved efficiently and effectively.

Key Responsibilities:

  • Providing exceptional customer service through various communication channels

  • Responding to customer inquiries and resolving issues promptly and professionally

  • Collaborating with internal teams to ensure seamless customer experience

Requirements:

To succeed in this role, you will need excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You should be proficient in using technology and have a strong understanding of customer service principles.

What We Offer:

In return for your hard work and dedication, we offer a competitive salary of $45,000 per annum, comprehensive training, and opportunities for career growth and development. If you are passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, we would love to hear from you.



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