Technical Support Specialist

7 days ago

Rizal, Philippines beBeeTechnical Full time ₱150,000 - ₱250,000
Job Summary

We are seeking skilled and customer-focused technical support specialists to provide top-notch assistance and troubleshooting solutions for clients across various industries.

This role involves delivering excellent service through:

  • Responding to inbound technical support requests via phone, chat, or email.
  • Diagnosing and resolving hardware, software, and network issues.
  • Guiding customers through step-by-step solutions and escalating complex issues when necessary.
  • Accurately documenting all customer interactions in the system.

To be successful in this position, candidates should possess:

  • Previous experience in a call center environment.
  • A strong command of the English language.
  • A typing speed of 20+ WPM.
  • A high-speed internet connection.
  • BASIC PROFICIENCY IN MICROSOFT OFFICE AND WINDOWS OPERATING SYSTEMS.

This is a professional office-based role with minimal movement required. We are committed to providing reasonable accommodation to qualified applicants or employees with disabilities as required by law.

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