Medical Scheduling Specialist

22 hours ago

Manila, National Capital Region, Philippines beBeeAuthorization Full time ₱900,000 - ₱1,200,000
Insurance Authorization Coordinator

We are seeking a highly skilled and professional Insurance Authorization Coordinator to support our busy Endocrinology practice. This role combines insurance verification and authorization duties with patient scheduling, requiring a candidate who can manage both efficiently while delivering exceptional patient service.

Key Responsibilities:
  • Verify insurance coverage and obtain prior authorizations for medications, diagnostic tests, and procedures.
  • Accurately schedule patient appointments, follow-ups, and procedures in coordination with the Endocrinology team.
  • Manage a high volume of inbound and outbound patient calls while maintaining professionalism and empathy.
  • Communicate clearly with patients regarding authorizations, scheduling, and preparation requirements.
  • Collaborate with physicians, nurses, and other staff to ensure smooth patient flow and minimize delays.
  • Maintain accurate documentation in the EMR and insurance portals.
Requirements:
  • Minimum 2 years' experience in insurance verification, prior authorizations, and/or medical scheduling.
  • Strong knowledge of insurance processes, benefits verification, and prior authorization workflows is essential.
  • Excellent spoken English with a neutral or clear accent is critical for patient communication.
  • The ideal candidate should be able to handle a fast-paced environment and manage multiple tasks effectively.
  • Strong interpersonal skills and a patient-first attitude are necessary for this role.

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