
Help Desk Professional
3 days ago
Technical Support Specialist
As a Technical Support Specialist, you will be the first point of contact for customers experiencing technical issues. Your primary responsibility will be to troubleshoot and resolve customer problems in a timely and efficient manner.
Key Responsibilities- Troubleshoot hardware, software, and connectivity issues
- Provide technical support via phone, chat, or email
- Document all technical issues and resolutions in the system
- Escalate unresolved issues to higher-level support teams
- High school diploma or equivalent required
- Basic understanding of computer systems and troubleshooting
- Excellent communication and customer service skills
- Previous tech support or IT helpdesk experience is a plus
- Competitive compensation package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Comprehensive training program
- State-of-the-art technology and equipment
- A collaborative and team-oriented work environment
-
Help Desk Professional
3 days ago
Lipa City, Calabarzon, Philippines beBeeCustomerService Full time ₱31,000 - ₱53,000Job Title: Help Desk ProfessionalThe primary objective of this role is to provide exceptional customer service by efficiently managing inbound and outbound calls, resolving customer concerns in a timely manner, and building sustainable relationships with customers.This position requires excellent verbal and written communication skills, as well as solid...
-
Help Desk Specialist
3 days ago
Cavite City, Calabarzon, Philippines beBeeTechnical Full time ₱500,000 - ₱700,000Job DescriptionWe are seeking a skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing high-quality technical support to our customers via phone, email, and chat.You will be the first point of contact for our customers, and your goal will be to resolve their issues efficiently and...
-
Help Desk Support Specialist
3 days ago
Lipa City, Calabarzon, Philippines beBeeHelpDesk Full time $55,000 - $75,000Job Title: Help Desk Support SpecialistAbout the Job:This is a full-time remote opportunity for a highly motivated and skilled Help Desk Support Specialist. As a key member of our team, you will provide top-notch technical support to clients via phone, email, and chat.You will be responsible for managing incidents and requests within our ticketing system,...
-
Help Desk Expert
3 days ago
Lipa City, Calabarzon, Philippines beBeeTechnical Full time $50,000 - $70,000Job Title: Technical Support SpecialistThis is an exciting opportunity to join our support team as a Technical Support Specialist. The role requires providing excellent customer service and technical assistance to customers and colleagues.Job Description:The Technical Support Specialist will be responsible for delivering timely and effective solutions to...
-
Help Desk Professional
3 days ago
Lipa City, Calabarzon, Philippines beBeeCustomerSupport Full time $40,000 - $50,000**Job Summary**As a Technical Support Specialist, you will be responsible for delivering exceptional customer experiences by providing timely and accurate support to our clients.Monitor and respond to customer inquiries in real-time, ensuring clear and helpful responses.Understand customer context to offer relevant and strategic support.**Key...
-
Help Desk Representative
3 days ago
Cavite City, Calabarzon, Philippines beBeeCustomer Full time ₱5,000,000 - ₱7,000,000Remote Customer Support RoleWe are seeking experienced professionals to join our team as remote customer support agents. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through various communication channels.Respond to customers via chat, email, or phone in a professional and friendly manner.Handle...
-
Help Desk Specialist
3 days ago
Cavite City, Calabarzon, Philippines beBeeTechnical Full time ₱6,000 - ₱7,200Technical Support Professionals are key contributors to our team, providing exceptional remote support and services. This role involves delivering outstanding technical assistance as a trusted specialist.Efficiently manage and update support tickets for seamless tracking.Troubleshoot complex technical issues and document resolution steps.Effectively...
-
Help Desk Agent
3 days ago
Cavite City, Calabarzon, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000Customer Service RepresentativeWe're seeking a highly skilled and dedicated individual to join our team as a customer service representative. In this role, you'll be responsible for handling inbound and outbound calls, resolving customer issues efficiently, and providing exceptional service.The ideal candidate will possess excellent communication skills, be...
-
Help Desk Specialist
3 days ago
Cavite City, Calabarzon, Philippines beBeeTechnical Full time ₱2,500,000 - ₱3,500,000Job Title: Technical Support SpecialistWe are seeking a highly motivated and detail-oriented individual to provide technical support to end users across the organization. This role is crucial in delivering exceptional IT service to employees at all levels, including senior and executive leadership.Key Responsibilities:Provide technical support for PCs,...
-
Help Desk Specialist
3 days ago
Lipa City, Calabarzon, Philippines beBeeCustomer Full time ₱3,500,000 - ₱4,500,000Job OpportunityAs a highly skilled Service Desk Analyst, you will be responsible for delivering exceptional end-user support through various communication channels.Key Responsibilities:Manage incidents and requests using the ServiceNow ticketing system.Perform and document daily ticket follow-ups with end-users within the respective ticketing system.Resolve...