Intake Coordinator

2 weeks ago


Imus, Calabarzon, Philippines beBeeSpecialist Full time ₱33,000 - ₱42,000
Key Job Responsibilities

The role of an Intake Specialist revolves around establishing a positive first impression for patients seeking speech therapy services.

As the primary point of contact, you will orchestrate the intake process by providing clear answers to basic questions, estimating insurance coverage, and scheduling appointments with suitable therapists.

  • Respond promptly to inbound leads via phone and text messages
  • Establish trust and connection quickly with professionalism and empathy
  • Estimate out-of-pocket insurance costs using proprietary tools and resources
  • Match patients with compatible therapists based on location, specialty, and insurance compatibility
  • Schedule evaluations and follow-up sessions using Electronic Health Record (EHR) systems and calendar tools
Job Requirements

Successful candidates must possess exceptional communication skills, demonstrate strong attention to detail, and exhibit proficiency in utilizing CRM software, scheduling tools, and communication platforms.

Preferred Skills and Qualifications

Candidates with prior experience in patient intake, sales, or cold calling are highly desirable. Additionally, exposure to healthcare settings, insurance coordination, or therapy-related environments is considered beneficial.



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