Technical Support Representative

1 week ago


Pagadian, Zamboanga Peninsula, Philippines beBeeCustomer Full time ₱17,640 - ₱23,300
Job Title

Remote Technical Support Specialist

 

 

Responsibilities:
  • Resolve hardware, software and network issues via remote communication.
  • Provide step-by-step guidance to customers and escalate complex issues when necessary.
  • Document customer interactions accurately in the system.
  • Stay up-to-date with products and support procedures for excellent customer service.
  • Collaborate with internal teams to enhance support processes and customer experience.
Requirements / Qualifications:
  • High school diploma or equivalent required.
  • Prior call center experience preferred.
  • Strong command of the English language essential.
  • Familiarity with Microsoft Office and Windows operating systems desired.
  • Ability to multitask and self-manage effectively.

 

 



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