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Customer Service Ambassador for BPO Industry in Cebu City

2 months ago


Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full time
Job Description:
Eteam Workforce Private Corporation is seeking a skilled Customer Service Representative to join our team in Cebu City. As a customer service ambassador, you will be responsible for providing exceptional support to clients and maintaining a positive attitude at all times.

About the Role:
This role involves responding promptly to customer inquiries, acknowledging and resolving customer complaints, and working collaboratively with other teams to ensure seamless customer experiences.

Requirements:
To be successful in this role, applicants must possess at least a Bachelor's/College Degree in any field, or be a College undergraduate finished 2nd year level with no back subject. They must also have at least 2 years of BPO experience and be willing to work in Cebu City.

Key Responsibilities:
- Maintain a professional attitude toward customers at all times
- Respond to customer inquiries in a timely manner
- Resolve customer complaints efficiently and effectively

Compensation and Benefits:
We offer a competitive salary range of PHP 25,000 - PHP 35,000 per month, depending on experience. In addition to a competitive salary, we provide benefits that include health insurance, paid time off, and opportunities for career growth and development.

Working Environment:
Eteam Workforce Private Corporation is committed to creating a dynamic and supportive work environment that fosters collaboration and innovation. We are proud to offer a diverse and inclusive workplace culture that values teamwork, open communication, and continuous learning.