
Healthcare Service Coordinator
2 days ago
This role requires an exceptionally organised and empathetic professional to deliver outstanding patient experiences through seamless communication.
- Answer and manage incoming phone calls, ensuring timely responses.
- Respond to email inquiries, including appointment requests and patient follow-ups.
- Coordinate bookings across multiple practitioners and time zones.
- Monitor inboxes and communication channels for timely responses.
- Confirm patient registration details and update information.
- Coordinate follow-up appointments and administrative workflows.
- Bachelor's degree in Administration or a health-related field.
- Previous experience in a remote receptionist, administration, or customer service role.
- Excellent verbal and written communication skills with a professional tone.
- Strong time management and multitasking abilities.
- Proficient in patient management software and Microsoft Office.
- Understanding of patient privacy and confidentiality protocols.
- Ability to work independently and as part of a team.
Work from home, day shift, Monday to Friday. Opportunities to develop skills and make a positive impact on patients' lives.
- Flexible working hours.
- Opportunities for career development.
- Engaging company culture.
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Healthcare Account Representative
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