
Transformational Leadership Professional
2 days ago
This is a high-level leadership position responsible for overseeing the quality management of teams to achieve operational goals and objectives.
Key Responsibilities
- Lead teams to achieve key performance indicators and deliverables
- Drive problem-solving, decision-making, and analytical skills across the team
- Manage team performance through coaching and constructive feedback
- Perform administrative tasks supporting operations and process improvement
Requirements
- Preferably a college graduate with strong academic credentials
- At least 7-9 years of experience in business process outsourcing (BPO) with a proven track record of success
- Minimum 3-5 years of experience as a transformational quality manager with a focus on team leadership and development
- Greenbelt or Blackbelt certification in Six Sigma or similar quality management programs is an added advantage
Why This Role Matters
As a Transformational Quality Manager, you will play a critical role in driving quality excellence and process improvement within our organization. Your expertise and leadership skills will be instrumental in achieving our operational goals and objectives.
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