Lead Quality Improvement

About UsWe are seeking a seasoned Continuous Improvement Manager who will spearhead our efforts to drive operational excellence and quality enhancements across the organization.This role is perfect for an individual with 3 years of experience in process improvement and continuous improvement within a BPO setting, driving operational efficiency and quality...

JOB DESCRIPTION Designation/ Role: Quality Manager Department: Compliance Work Timing: US shift/UK shift timings Qualifications: Any Graduate Experience 10 years of relevant experience. Job Summary: Under general direction, an employee in this role has two primary responsibilities:Directly manage and drive Quality & Process improvement initiatives, drive...

Transcom is looking for talented individuals like you to join our awesome team Be the next Quality Manager for our Transcom Iloilo site.Join our Transcom Family as a Quality Manager Job Objective: The purpose of this role is to manage the daily operations of the Quality Analytics Department to ensure world-class service delivery through insights and...

What you'll be doingConducting regular quality assurance audits on customer interactions to identify areas for improvementProviding detailed feedback and coaching to contact center agents to help them enhance their performanceIdentifying training needs and collaborating with the Learning & Development team to design and deliver upskilling programsMonitoring...

We are seeking a detail-oriented and driven Quality Assurance Officer to join our team and help uphold the high standards our company is known for. In this role, you will be responsible for monitoring and evaluating the quality of our services, processes, and systems to ensure they meet both internal standards and external regulatory requirements. You will...

We are seeking highly motivated and detail-oriented Cadet Engineers to join our dynamic construction team.Your Role:Track material quality inspections, installation inspections, and punches; coordinate with suppliers and the client.Assist in reviewing and following up on supplier quality documentation and inspection reports during the preparation...

AI Transformation Lead Join Our Team as an AI Transformation LeadWe're looking for a dynamic and strategic AI Transformation Lead to drive innovation, lead AI adoption, and shape the future of our organization. If you have a passion for emerging technologies and the ability to turn AI concepts into real-world business impact, we'd love to hear from you What...

Quality Assurance ProfessionalAs a key contributor to our global operations, you will play a pivotal role in ensuring the reliability and performance of our platform across regions.This opportunity is ideal for motivated and detail-oriented professionals who are eager to build their quality assurance experience in a collaborative, fast-paced environment.Key...

Company DescriptionWhy Join Us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy wide variety of best in class benefits including...

Required Skills: Strong c ritical thinking skills , curious, quick learner, self-motivated Test Automation experience (ReadyAPI, Postman, Karate, Playwright, and similar frameworks) with API, DB, Security, etc Python/Java Script/ Groovy Key Accountabilities Create/update automated test scripts . Execute test scripts and analyze and record results (manual and...