Escalation Support Team Lead

About the Role:Dynamix is seeking a highly skilled Support Escalation Manager to oversee the escalation process for any support issue. As a key member of our team, you will be responsible for managing and prioritizing tickets, ensuring timely resolution, and collaborating with teams to address complex issues.Key Responsibilities:Ticket Management:...

Job TitleWe are seeking a highly skilled Incident Resolution Expert to join our team at Dynamixcloud. As a Service Desk Escalation Lead, you will be responsible for managing and overseeing the escalation process for any support issue.The ideal candidate will have strong analytical and problem-solving skills, excellent communication abilities, and leadership...

As a Service Desk Escalation Lead, you will be responsible for managing and overseeing the escalation process for any support issue. This includes prioritizing and assigning tickets, ensuring timely resolution, and collaborating with teams to address complex issues. Strong communication and problem-solving skills are crucial in this role.Your profileKey...

Job DescriptionWe are seeking a skilled IT Escalation Manager to join our team at Dynamixcloud. As a Service Desk Escalation Lead, you will be responsible for overseeing the escalation process and ensuring timely resolution of support issues.The ideal candidate will have strong analytical and problem-solving skills, excellent communication abilities, and...

Your missionAs a Service Desk Escalation Lead, you will be responsible for managing and overseeing the escalation process for any support issue. This includes prioritizing and assigning tickets, ensuring timely resolution, and collaborating with teams to address complex issues. Strong communication and problem-solving skills are crucial in this role.Your...

About the RoleThe Escalation Manager will be responsible for managing and resolving escalated customer issues at CallTek. This includes acting as the primary point of contact for escalated customer issues, monitoring and managing the escalation process, and communicating escalation progress and outcomes to stakeholders.Key ResponsibilitiesAct as the primary...

Technical Escalation Coordinator:Dynamix is seeking a highly skilled Technical Escalation Coordinator to join our team. In this role, you will be responsible for coordinating the escalation process for any support issue, ensuring timely resolution and collaboration with teams to address complex issues.Key Responsibilities:Ticket Management: Efficiently...

Job OverviewDynamixcloud is looking for an experienced Technical Support Specialist - Escalations to join our team. As a Service Desk Escalation Lead, you will be responsible for managing and overseeing the escalation process for any support issue.The ideal candidate will have strong problem-solving skills, excellent communication abilities, and leadership...

Job Description:">We are seeking a skilled professional to lead our Customer Service Operations team and provide exceptional customer service experiences.">The ideal candidate will have experience in remote customer service, including phone, online chat, and text-based support, as well as in-person service operations in distribution centers or walk-in...

Customer Support Specialist - Escalation ManagerWe are seeking an experienced Customer Support Specialist to fill the role of Escalation Manager at CallTek. The successful candidate will be responsible for managing and resolving escalated customer issues, working closely with support teams, field teams, and other departments to resolve complex issues, and...

Job SummaryThe Escalation Manager will play a critical role in CallTek's support team, acting as a central point for managing and resolving escalated customer issues. This individual will ensure high-priority cases are addressed promptly, driving resolution while improving customer satisfaction and maintaining service-level agreements (SLAs).Main...

Company OverviewWe are OP360, a leading provider of innovative solutions for businesses. Our mission is to deliver exceptional customer experiences through our team of skilled professionals. Job DescriptionWe are seeking a highly motivated Technical Escalation Specialist to join our team. As a key member of our support team, you will be responsible for...

**Job Description:**We are seeking an experienced IT Support Team Lead to join our team at Staff4Me. The ideal candidate will have a strong background in IT support, network infrastructure, and data center operations.**Key Responsibilities:Lead a team of IT support specialists in maintaining the availability and performance of our network...

About the PositionThe Call Center Coach is a vital role that entails supporting agents and clients' customers, driving performance targets, and guiding agent development. As a Call Center Coach, you will lead a team of 10 or more agents, oversee hiring, discipline, discharge, and payroll documentation.Key ResponsibilitiesLeadership: Provide leadership to a...

We're Hiring: Data & Software Support SpecialistAescalade is seeking a Data & Software Support Specialist to join our growing team In this role, you will play a key role in providing efficient, timely, and accurate support to our clients. You will collaborate with a Chicago-based healthcare technology company that is revolutionizing how health systems...

**Job Overview**We're seeking a skilled IT professional to join our team as an End-User Computing (EUC) Helpdesk Support specialist. As a key member of our technical support team, you'll be responsible for providing innovative solutions and top-notch service to our customers.Responsibilities:Provide timely and effective assistance to customers with various...

Job Overview:Eteam Workforce Private Corporation seeks a highly skilled Technical Service Desk Manager to lead a team of IT Analysts and provide world-class customer service.Responsibilities:• Lead a team of 20-30 skilled IT Analysts, coaching and developing them to deliver exceptional customer service.• Oversee the day-to-day operation of the assigned...

Key ResponsibilitiesProvide primary escalation point for TSC Support Hardware Team for all technical issues that cannot be resolved by 2nd level resources.Analyze escalated issues for root cause and work with TSC Support Partner and PE to develop action plans to resolve.Work with the Lexmark and Partner Training Teams on implementation of new procedures to...

We are looking for a talented Software Development Team Lead to join our team at E-team Workforce Private Corporation.About the Role:Leading a team of developers to design, build, and configure applications that meet business process and application requirementsCollaborating with the team to develop and implement solutions that align with business...

CallTek Cebu, Central Visayas, PhilippinesThe Sr ISP Escalation Specialist is responsible for managing the resolution of internet service issues on behalf of our customers. This role involves working closely with various Internet Service Providers (ISPs) to address outages or connectivity issues identified through monitoring systems or reported by customers....