
Remote Patient Coordinator
2 weeks ago
This is a remote patient coordinator position where you will be handling patient intake and communication.
Key Responsibilities- Frontline Patient Communication: Answer and manage intake phone calls from patients in a friendly, professional manner, collecting initial information with empathy and efficiency.
- Patient Information Gathering: Obtain and record detailed client information, including personal details, location, and a summary of symptoms or chief complaints.
- Appointment Scheduling: Quickly assess the urgency of the patient's needs and schedule same-day or urgent appointments accordingly.
- Doctor Coordination: Determine and assign the appropriate doctor for each case based on the patient's symptoms, location, and timing.
- Communication & Follow-Up: Send out confirmation details and informative follow-ups to patients and doctors.
- 1+ years of experience in a customer service, patient intake, or call center role.
- Excellent Communication Skills: Fluent English proficiency, with a clear speaking voice and strong written communication.
- Clinical Knowledge: Basic understanding of medical terminology and procedures.
- Organizational Skills: Exceptional multitasking and organizational abilities.
- Tech Savvy: Comfortable using technology to facilitate workflow.
We offer competitive compensation packages and opportunities for career growth. If you are passionate about delivering exceptional patient care, apply today
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