Training and Development Specialist

24 hours ago

Batangas, Calabarzon, Philippines beBeeDevelopment Full time ₱900,000 - ₱1,200,000
Overview

As a Training and Development Specialist, you will be responsible for delivering effective training programs to new hires. You will work closely with cross-functional teams to design and implement training initiatives that enhance team productivity and improve the client experience.

Responsibilities
  • Conduct new hire orientation and process training, guiding employees through onboarding, skill enhancement, and transitioning to independent work.
  • Design, deliver, and continuously improve training programs, including advanced training for career advancement, leadership roles, and communication skills to reduce barriers for non-native speakers.
  • Develop engaging training materials, ensuring clarity, accuracy, and alignment with assessed training needs.
  • Provide real-time feedback and personalized coaching to employees, including team leads progressing through leadership levels.
  • Support employees during transitions, address specific challenges, and facilitate exit processes for those not completing onboarding.
  • Take ownership of team operations when needed.
  • Monitor training effectiveness, analyze insights, and recommend program enhancements to align with organizational goals.
  • Coordinate with stakeholders to ensure efficient processes, including quality assurance systems.
Requirements
  • At least 2 years of training experience, preferably in lead gen, sales, technical support or customer support.
  • Excellent communication and interpersonal skills.
  • Ability to create and deliver effective training sessions.
  • Experience with CRM tools and MS Office.
  • Strong organizational, leadership, and time-management skills.
  • Flexible and adaptable to changing priorities and schedules.
  • Self-motivated, proactive, and able to work independently or as part of a team.
Desirable Skills
  • Proactive approach to continuous improvement.
  • Collaborative mindset.
  • Willingness to experiment with new approaches and techniques.
Benefits

Work in a dynamic and innovative environment where you can grow and make a real impact.

Collaborate with passionate individuals who share your passion for legal tech.

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