German-Speaking Sales

7 days ago

Sorsogon, Bicol, Philippines beBeeCustomer Full time ₱27,000 - ₱34,000
Customer Journey Specialist - German Language

We are seeking an experienced and motivated individual to join our team as a Customer Journey Specialist. This key role involves handling customer inquiries, providing product information, and driving sales conversions.

The ideal candidate will possess excellent communication skills in German and English, with a proven ability to close sales and manage customer journeys from enquiry to resolution.

This is a challenging yet rewarding opportunity for those who thrive in fast-paced environments and have a strong attention to detail.

Key Responsibilities:

  • Handle inbound calls/emails with confidence and clarity across a multi-product insurance portfolio
  • Explain complex product features and exclusions in a way that's human, not robotic
  • Qualify prospects and guide them from enquiry to purchase
  • Follow up warm leads to convert opportunities into sales
  • Manage post-sale support such as policy activation, document submission, and amendments

Requirements:

  • 3–5+ years experience in a customer-facing, sales-driven role, ideally in insurance, finance, or professional services
  • Proven ability to close sales and manage customer journeys from enquiry to resolution
  • Strong written and verbal communication skills in German and English
  • Confident, clear, and structured communicator with a high level of product understanding
  • Meticulous attention to detail with strong data and admin skills
  • Comfortable with CRM platforms, multichannel communication tools, and remote work software
  • Self-starter with excellent time management, able to work with minimal supervision
  • Ability to prioritise, multitask, and maintain professionalism under pressure

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