
Marketing Operations Manager
6 days ago
We are seeking a highly organized and proactive Executive Assistant to support our Founder in managing daily operations, administrative responsibilities, and marketing initiatives. This role requires a self-starter with excellent problem-solving skills, the ability to make independent decisions, and a keen attention to detail.
Key Responsibilities- Administrative & Operational Support:
- Expertly manage and triage the Founder's inbox, categorizing, routing, and escalating issues as necessary
- Optimize calendar management, including scheduling meetings, resolving conflicts, and sending invitations
- Maintain and update databases (press lists, vendor lists, etc.)
- Oversee computer and equipment maintenance, management, and procurement
- Manage office including ordering supplies and coordinating maintenance
- Arrange travel, accommodations, itineraries, and related correspondence
- Create and execute detailed expense reports for business trips
- Client & Business Development Support:
- Triage and respond to inbound inquiries from potential clients
- Maintain the CRM and ensure accurate daily updates
- Assist in organizing and participating in business development activities
- Send welcome packages to new clients
- Communications & Marketing Support:
- Support in updating website and social content created by the team
- Manage and assist online entries for awards
- Reach out to journalists and send press releases
- Research contacts for journalists, events, and other outlets in the best interests of our organization
- Support founders in press or event initiatives as required
- Assist the Founder in managing the content calendar for social media
- Help coordinate and execute in-house projects such as holiday gifts and events
- Research speaking engagements for the founders
- Research opportunities for new business, including contact information for potential partners
- HR & Finance Support:
- Maintain the payroll system, including onboarding/offboarding employees, updating salaries, and managing group insurance plans
- Draft contracts for employees and freelancers
- Manage sick leave protocols and communications
- Support recruitment processes, including triaging candidate applications
- Coordinate employee onboarding and offboarding (account setup, welcome packages, etc.)
- Process and manage accounts payable and receivable
- Perform weekly bookkeeping reconciliations
- 4+ years of experience in executive assistance, communications, or marketing
- Ability to work on Eastern Standard Time (EST)
- Proven ability to communicate effectively and build relationships
- Strong organizational and time-management skills
- Highly motivated, resourceful, and a go-getter mentality
- Proficient in Google Workspace (Google Sheets, Google Docs, Gmail), Excel, and Microsoft Word
- Experience with CRM software and sales tools is a plus
- Comfortable working flexible hours when needed
- Two weeks of paid time off
- Training and development programs
- Work from home option
This role requires a detail-oriented, highly organized professional who thrives in a fast-paced environment. If you are a proactive problem-solver with excellent communication and decision-making skills, we encourage you to apply
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