Benefits Coordinator

6 days ago

Taguig, National Capital Region, Philippines beBeeCustomerSupport Full time ₱800,000 - ₱1,000,000
Job Overview

We specialize in helping clients manage their employee benefits plans, ensuring cost control and improved health outcomes.

This role involves providing exceptional support to our clients, handling inquiries through various channels, and collaborating with internal teams to deliver high-quality services.

You will have the opportunity to work with a dynamic team, developing your skills and expertise in client service, communication, and problem-solving.

This is a chance to make a meaningful impact in the lives of our clients and contribute to our mission of excellence in employee benefits management.

The Role
  • Process Excellence: Deliver results-driven solutions, prioritize tasks, and develop a deep understanding of our processes.
  • Client Service: Provide world-class support, respond to complex queries, and manage escalations effectively.
  • Collaboration: Work closely with internal stakeholders, share knowledge, and drive process improvements.
  • Personal Growth: Develop your skills, attend training sessions, and expand your knowledge of the industry.
Requirements

To succeed in this role, you will need:

  • Excellent written and verbal communication skills.
  • A good understanding of employee benefits plans, particularly in Asia Pacific countries.
  • Strong client service orientation and ability to respond to multiple stakeholders.
  • Ability to work in a fast-paced environment, meeting strict deadlines and quality requirements.
  • Familiarity with call center telephony systems and Microsoft Office applications.
Benefits

We offer a competitive package, including:

  • Opportunities for career growth and development.
  • A collaborative and dynamic work environment.
  • A comprehensive benefits program.
About Us

We are a leading provider of employee benefits management services, committed to delivering exceptional results and making a positive impact on the lives of our clients.

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