Senior Application Support Specialist
13 hours ago
About WeSource Management Consultancy Firm
WeSource Management Consultancy Firm is a leading provider of IT services and consulting solutions, seeking an experienced Senior Application Support Specialist to lead our operations team.
Job Description
As a Senior Application Support Specialist, you will be responsible for ensuring the smooth transition of application features from development to production environments. This includes driving continuous improvement initiatives and optimizing business application service operations.
You will also lead the development of our Operations Enablement service catalogue to enhance service delivery. Additionally, you will run/lead small to mid-sized projects related to operations.
Key Responsibilities:
- Lead the transition of application features from development to production environments.
- Drive continuous improvement initiatives and optimize business application service operations.
- Develop and maintain the Operations Enablement service catalogue.
- Run/lead small to mid-sized projects related to operations.
Requirements
To be successful in this role, you will need:
- A Bachelor's Degree in Computer Science, Information Technology, or a related field.
- 3+ years of experience in a similar role, preferably in the technology and/or financial industry.
- Proficient in relational databases (SQL Server/PostgresDB).
- Experience in programming languages such as Java and/or Python.
- Experience in cloud services such as AWS (certification is a plus).
- Experience with incident and problem management.
- Knowledge of Snowflake and Business Intelligence tools (Qlik) is a plus.
- Proficiency with collaboration and project tools like Jira and Confluence.
- Good understanding or have gained experience on at least one common Enterprise Agile Framework e.g., Kanban, SAFe, SCRUM, etc. (certification is a plus).
What We Offer
We offer a competitive salary range of Php 60,000 - Php 90,000 per month, depending on experience. You will also have the opportunity to work with a dynamic team and contribute to the growth and success of our company.
Location
The successful candidate will be based in BGC, Taguig, working in a hybrid environment. The ideal candidate should be able to work independently and collaboratively as part of a team.
About the Role
This is an exciting opportunity for an experienced professional to join our team and contribute to the success of our operations. If you are passionate about delivering high-quality services and have a strong background in IT, we encourage you to apply.
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