Operations Manager Lead
1 week ago
We are seeking an exceptional Operations Manager to lead our team in delivering outstanding results. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our customer service department.
The ideal candidate will have a proven track record of managing teams and driving business growth. You will possess excellent leadership skills, with the ability to motivate and inspire your team to achieve their full potential.
Responsibilities:
- Manage a team of Customer Service Representatives
- Develop and implement operational strategies to drive business growth
- Monitor and analyze key performance indicators (KPIs) to ensure optimal performance
- Collaborate with cross-functional teams to identify areas for improvement and implement changes
- Maintain a positive and productive work environment
Requirements:
- Minimum 3 years of experience in a similar role
- Excellent leadership and communication skills
- Proven track record of driving business growth
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced environment
What we offer:
- Competitive salary package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
Estimated Salary: PHP 80,000 - 120,000 per month, depending on experience and qualifications. Located in Bonifacio Global City, Taguig.
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