Client Experience Specialist
1 day ago
We offer a unique opportunity to work with clients globally, providing exceptional experiences while fostering dignified and meaningful work in local communities worldwide.
This role is perfect for individuals who are passionate about delivering world-class client experiences.
Your Key Responsibilities- Interact with customers to provide accurate information with empathy and professionalism.
- Handle incoming calls, emails, and other communication channels efficiently.
- Maintain detailed client information and ensure excellent client relations.
- Schedule visits with nurses, ensuring accurate and timely appointments.
- Update paperwork, maintain records, and perform data entry using tools like Google Sheets and internal databases.
- Process payments via platforms such as Stripe and ensure accurate record-keeping.
- An analytical and critical thinker with attention to detail.
- Detail-oriented with the ability to manage multiple priorities simultaneously.
- Familiarity with payment processing platforms and tech tools.
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